3 min read
Adam Alami: March 4, 2026
AI isn't coming for your support team — it's comingfor your competition. The organizations that treat artificial intelligence as a co-pilot, not a cost-cutter, will define what excellent customer service looks like for the next decade. Here's how to...
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2 min read
Annie Rosen: February 27, 2026
When law firms talk about AI, the conversation usually centers on contract review, research tools, or drafting assistance. But one of the most...
2 min read
Annie Rosen: February 25, 2026
AI pilots are everywhere in law firms right now.
3 min read
Jimi Gue: February 19, 2026
2 min read
Annie Rosen: February 17, 2026
Artificial intelligence is no longer hypothetical for law firms. Partners are experimenting. Vendors are embedding AI into core platforms. Clients...
6 min read
By Matt Bares, Signal Consulting
2 min read
Annie Rosen: February 5, 2026
Earlier this week, markets reacted sharply to news that a frontier AI company had released new legal-focused automation capabilities. Shares of...
2 min read
By 2026, law firm modernization is no longer about keeping up with technology trends—it’s about keeping the firm operationally sound, compliant,...
2 min read
Annie Rosen: January 30, 2026
For law firm COOs, AI conversations often feel binary: either overly technical or unrealistically transformative. In reality, the most successful...
2 min read
Annie Rosen: January 27, 2026
Artificial intelligence is already part of the legal industry-whether firms planned for it or not. Attorneys are experimenting with AI tools, clients...